Patients & Visitors

Thank you for choosing UR Medicine Finger Lakes Health for your healthcare needs.

For patient and visitor information, click on the appropriate selection to the left or below. You can also choose a hospital, practice or service from the Locations drop down menu.

About Us
• Message from our President
• Communication Accessibility for Deaf and Hard of Hearing
• Who We Are
• Where We Are
• The Joint Commission
• Tobacco-Free
• Corporate Compliance
• Privacy
• Caring for Our Community
• Jim Dooley Center for Early Learning
• Educational Partnerships
• Flu Information
• Green Initiatives
Cafeterias
Clinical Quality and Safety 
Please see daily posting of staffing plans made available in both our hospital lobbies.
• Antibiotic Education
• The Joint Commission
• Patient Satisfaction
Community
Community Health Needs Assessment, Community Service Plan and Community Health Improvement Plan
Contact Us
•Mailing Address PDF
•Telephone Directory PDF 
Coronavirus
Daisy Award Recognition
Education
Events
Food Security
Healthy Recipes
Hospital Visitation Policy
Listen to a Podcast
Maps & Directions
Medical Records
News
Patient Financial Services
• Price Transparency Resources
• Good Faith Estimate
• Financial Aid Program
• No Surprises Act
• Participating Health Plans
• Pay Your Bill Online
Patient Portals
Physician Referral
Telephone Directory
Your Privacy