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Financial Aid Program


Patient Portal

UR Medicine Finger Lakes Health is committed to providing compassionate care to every member of our community, regardless of their ability to pay. No one will be denied access to services due to inability to pay. Discounts for essential services at our outpatient clinics are offered based on family size and income.

If you do not have health insurance or think you may not be able to pay in full for your care provided, we can help by providing financial aid based on your family size, income and needs.  In addition, we may be able to help you obtain free or low-cost health insurance, or work with you to establish a manageable payment plan.  Together, we will determine how you can best arrange to pay for your care.

For more information on UR Medicine Finger Lakes Health's Financial Aid Program, please contact Patient Financial Services at (315) 787-4150, Monday through Friday between the hours of 8:30 a.m. and 4:30 p.m.  One of our professional Financial Counselors can meet with you one-on-one to discuss your personal situation.

Financial Aid Brochure 

Financial Aid Application 

Financial Aid Policy 

Financial Aid Eligible Services