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Seneca Family Health Center


Seneca Family Health building

Online Scheduling Link

Schedule an appointment online.

Finger Lakes Health's Seneca Family Health Center is located at 367A East Main Street, Waterloo, New York 13165. Dr. Luke ChenDr. Sixto MedinaDr. Eric Shives, Christina Gray, MSN, ANP, CNS, Stephanie Humbert, MSN, FNP-BC, Susan Randall-Mantella, MSN, FNP-CElizabeth Smith, MSN, FNP-C, and Jennifer Whitmore, MSN, AGPCNP-BC practice family medicine at this site, providing both adult and pediatric care. 

Seneca Family Health Center is currently accepting new patients.  Finger Lakes Health's Family Health Centers do not require a referral.  Patients normally enroll in the practice, which is often required by insurance carriers.  The practice can assist you with this process.  Appointments are preferred and most health insurance plans are welcome. Cash, checks and major credit cards are also accepted.

The primary office phone number for the Seneca Family Health Center is (315) 787-4977.  Seneca Falls residents may call toll free at (315) 835-4977. Our office is open Monday-Thursday 7:30 a.m. - 5 p.m. and 7:30 a.m. - 4:00 p.m. on Friday.

Registered patients, can visit our patient portal. If you are not registered for the patient portal, please contact the practice for activation instructions. You can send a message to your provider, request an appointment, request a prescription refill and more on the patient portal. All patients need to contact the practice for a new login.

For after hours or weekend NON-EMERGENCY CARE please visit our Geneva Urgent Care or Seneca Falls Urgent Care.

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