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Fall 2012 Readership Survey

Dear Community Member,

As your local healthcare provider, we strive to make the choice of staying local for your healthcare needs an easy one.

Our role as your healthcare partner is important to us. Help us get to know you better. What influences your decisions regarding healthcare? What are your perceptions of Finger Lakes Health? How does this publication educate and assist you when seeking healthcare services?

Please take 5-10 minutes to complete the enclosed survey. Your feedback will remain confidential.

* Indicates required information

Please provide the following information to help us best serve you.

First Name *
Last Name *
Email *
Street *
City *
State *
Zip *
Phone *
Year of Birth (yyyy) *
Gender *

1. *

Where do you currently go for hospital care and/or outpatient services?

If Other, please specify:

2. *

What influences your decision about where to seek hospital care? Please select the top three reasons.

If Other, please specify:

3. *

Based on your own experience and perceptions, which of the following best describes Finger Lakes Health?

	It is really on the way up.
	It is on the way up.
	It is not moving.
	It is on the way down.
	It is really on the way down.
	Don't know or unsure.

4. *

When I think about Finger Lakes Health (Geneva General Hospital, Soldiers & Sailors Memorial Hospital, Living Centers at Geneva North and South, Huntington Living Center and The Homestead), I feel:

5. *

Do you find this magazine informative and of value to you and your family?

Yes No

6. *

Based on this magazine, are you more aware of services and programs at Finger Lakes Health (Geneva General Hospital, Soldiers & Sailors Memorial Hospital, Living Centers at Geneva North and South, Huntington Living Center and The Homestead)?

Yes No

7. *

Based on your review of this magazine are you:

	more likely to take an active role in your health or engage in healthy behaviors
	less likely to take an active role in your health or engage in healthy behaviors
	not influenced either way

8. *

Based on your review of this magazine are you:

	more likely to seek services at Finger Lakes Health
	less likely to seek services at Finger Lakes Health
	not influenced either way

9. *

What topics do you enjoy reading in Thrive? Please select all that apply.

	Patient Testimonials/Stories
	Health System Programs/Services
	New Doctors
	Health System Board Members
	Community Events
	Healthy Recipes
	Health/Wellness Information
	Other

If Other, please specify:

10. *

Have you seen our weekly "I am Finger Lakes Health" stories in the Finger Lakes Times and/or Chronicle Express?

Yes No

11. *

If yes, what did you think abou them?

Instruction

If you have a patient experience that you would like to share, please call (315) 787-4053 or click on "share your story" at www.flhealth.org

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Patient & Visitor Guide

Finger Lakes Health 196 North Street, Geneva, NY 14456 315-787-4000